Mary Said:
The BBB of Western PA is absolutely worthless for consumers. Memberships are paid by businesses and they are pro business, regardless of the complaint. I know of several people that would absolutely agree with this statement. If you file a legitimate, no-brainer complaint on a business, the BBB does absolutely nothing to help you with a resolution. Don't bother checking out a business or filing a complaint on one. It will be a great source of frustration and wasted time. Best to file a complaint at your local magistrate's office (small claims)
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