Laura Said:
My grandfather and grandmother pre paid for their funeral services here and paid it off before they both passed. My grandfather passed 7 years ago, and my grandmother passed three weeks ago. The director and his staff were rude, impersonal and downright impolite. They acted like everything was a bother, they SAT, acting completely bored during the 1 day viewing. The funeral service we were treated to more rudeness and general uncaring. My grandmother was 93, and her funeral was small-she has outlived most family and her friends. No sympathies, no warmness, nothing from these people. They were a bit more polite when my grandfather passed, but I could not believe how they treated my family during this time. I should mention also, the decor has not been updated since the mid-80s. Carpet stained and worn, furniture was outdated and shabby.The place also smelled very badly, hits you as soon as you walk in the door.
My family will NEVER use their services again.
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